Technical support

Video doesn't play smoothly
Please check if your internet connection is stable, and if you are using your mobile data try switching to WIFI. If the video still doesn't load, p...
Wed, 17 Feb, 2021 at 11:15 AM
I'm having problems signing in
We're sorry you're having trouble signing in! Please try these options to log in: Magic Link- when logging in to enter you...
Sun, 7 Mar, 2021 at 3:29 AM
How do I access the platform?
Once you purchase a YesChef pass, you'll be able to access our platform and classes in a few simple steps: Head to Sign in with t...
Sun, 3 Jan, 2021 at 7:22 AM
Can I watch YesChef on my TV?
YesChef is currently a web app and can be used on your mobile, tablet and PC. We are working on casting support for different devices to be added in the fut...
Sun, 3 Jan, 2021 at 7:22 AM
Can I download or watch the videos offline?
You can watch any lesson as many times as you like, anytime, via our platform. We don't support downloading the videos or offline viewing options.
Tue, 23 Feb, 2021 at 4:26 AM
How do I adjust the subtitles I see?
Inside the video player, toggle to the right bottom side to the icon that looks like a keyboard.  When pressing it you'll be able to select what ty...
Tue, 23 Feb, 2021 at 5:22 AM